Cookies Policy

This website uses own and third party cookies (Google Analytics) to collect information in order to improve our services. Also, SASTRE CIFRE SL and APARTAMENTOS MARICEL SL inform the user that you have the ability to configure your browser to be informed of the receipt of cookies, and may, if desired, prevent them from being installed on your hard drive. Below we provide links to various browsers, through which you can make such configuration:

Firefox from here: Chrome from here: Explorer from here: Safari from here: Opera from here:".

A Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, store and retrieve information about browsing habits of a user or your computer and, depending on the information it contains and the way you use your computer, can be used to recognize the user. Cookies are essential for the operation of the Internet, providing countless advantages in providing interactive services, facilitating navigation and usability of our website. The information provided below will help you understand the different types of cookies:




Own Cookies: These are those that are collected by the editor itself to provide the service requested by the user. Third-party cookies: These are those that are collected and managed by a third party, these cannot be considered own.




Session Cookies: They collect data while the user browses the network in order to provide the requested service. Persistent Cookies: They are stored in the terminal and the information obtained will be used by the person responsible for the cookie in order to provide the requested service.




Technical Cookies : These are necessary for proper navigation through the web.
Personalization Cookies. Allow the user the characteristics (language) for browsing the website.
Analysis Cookies: Allow the provider the analysis linked to the navigation made by the user, in order to keep track of use of the website, as well as statistics of the most visited content, number of visitors, etc..
Advertising Cookies: Allow the editor to include on the web, advertising space, according to the content of the web itself. Behavioral advertising cookies: Allow the editor to include advertising spaces on the website according to the information obtained through the user's browsing habits.

According to the provisions of Article 22.2 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce (LSSI-CE), SASTRE CIFRE SL reports the cookies used on our website:

-The application we use to obtain and analyze browsing information is: Google Analytics: You can consult its cookies policy through the following link:

Conditions of Reservation

Opening hours: Check in hotel: 2 pm / Check out hotel: 12 pm

Pets are not allowed.

Accepted credit cards:
The hotel reserves the right to pre-authorise credit cards prior to arrival date.

These General Booking Conditions (hereinafter General Conditions) shall regulate the commercial relationship that arises between SASTRE CIFRE SL and the user or customer for the contracting made through the forms that SASTRE CIFRE SL makes available on its Booking through the websites of SASTRE CIFRE SL shall imply the express acceptance, by the customer or user of the pages, of these conditions, as well as the conditions of use established for the user’s browsing of the pages owned by SASTRE CIFRE SL.
These conditions shall be applicable without prejudice to the application of the legal regulations on the matter that may be applicable in each case. The General Conditions regulate the distance selling relationship between SASTRE CIFRE SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Conditions, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce. SASTRE CIFRE SL reserves the right to make any modifications it deems appropriate, without prior notice, in the General Conditions. Such modifications may be made, through its websites, by any legally admissible means and shall be binding for as long as they are published on the website and until they are validly modified by subsequent modifications. However, SASTRE CIFRE SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems appropriate, announcing them in due time and form. Information prior to booking SASTRE CIFRE SL informs that the booking procedure through its web pages is detailed in the corresponding section for the formalization of the booking. Likewise, SASTRE CIFRE SL informs that the user can access the conditions of use available on the same website.
By booking with SASTRE CIFRE SL through its website, the user or client expressly declares to know, understand and accept these conditions of use and the General Conditions. Likewise, the user declares to be of legal age and to have the necessary legal capacity to access the websites of SASTRE CIFRE SL and to contract through them. The user is responsible for treating the identity and password obtained when registering as a customer confidentially and responsibly, and may not transfer them to anyone else. Once the booking has been made, the user will see the booking confirmation on the screen, which can be printed as proof of the booking made. The booking confirmation and the booking receipt (printout made by the user) will not be valid as an invoice.

In compliance with current legislation and, in particular, with Law 34/2002 on information society services and electronic commerce, SASTRE CIFRE SL offers information on all possible reservations, their characteristics and prices in the corresponding section for formalizing the reservation. However, SASTRE CIFRE SL reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing their content. In this way, the products and/or services offered at any given time by the SASTRE CIFRE SL website shall be governed by the General Conditions in force in each case. Likewise, the company shall have the right to cease to offer, without prior notice and at any time, access to the aforementioned products and/or services.

Price indication
Each possible reservation offered will indicate its price and whether it includes VAT or any other applicable tax. The prices indicated on the screen will be those in force at any given time, unless there is a typographical error. When the price is different for the aforementioned reason, SASTRE CIFRE SL will inform the customer, via e-mail, before proceeding to charge the reservation.

The availability of the offers provided by SASTRE CIFRE SL through its website may vary depending on customer demand. Although SASTRE CIFRE SL updates its database periodically, the reservation requested by the customer may be full at that time. In this case, SASTRE CIFRE SL will send an e-mail to the customer informing him/her of the impossibility of the availability of the offer.

SASTRE CIFRE SL requests the details of a credit card, the holder of the reservation, in order to guarantee the effectiveness of the reservation. We remind you that the establishment will charge your credit card when you make this reservation. The establishment reserves the right to check the validity of the credit card before the arrival of the client. The invoice corresponding to the reservation will be paid directly at the establishment, either in cash, by credit card or by any other method accepted by the establishment.

– Cancellation up to 30 days before the arrival date: 100% of the deposit is returned.
– Cancellation between 29 days of the arrival date and the arrival date itself: the deposit will NOT be returned.

The sustainable tourism tax came into force in the Balearic Islands on July 1st, 2016. Its purpose is to compensate for the ecological footprint that tourism leaves on the islands, as well as for the improvement of the tourist destination.
The amounts are:
4 star hotels: 3 euros + VAT per person per day.
– There is a bonus of 75% of the total tax from November 1st to April 30th.
– There is a 50% discount from the ninth and following days. Only for stays of more than 8 days in the same establishment.
– Children under 16 years of age are exempt from paying the ecotax.

After 24 hours prior to the service, 100% of the costs will be charged in the event of cancellation (except in cases of force majeure, illness, always with a medical certificate).

General Conditions:
On the day of play, players must present a Hotel voucher at the reception of the Alcanada Golf Club.
All reservations and cancellations must be made by e-mail: or by fax: +34 – 971 89 75 78. Aucanada SA will confirm the reservation or cancellation by the same means. Clients have to present themselves with a valid voucher at the club.

Cancellation of booking
Groups of less than 7 players: Cancellations are accepted up to 48 hours before the booked departure free of charge. From 48 hours before departure, 50% of the total amount will be charged. Cancellations less than 24 hours before departure or in case of “no show”, 100% of the green fees will be charged. Groups between 8 and 12 players: 14 days before the booked day, cancellations are accepted free of charge. Between 14 days before departure and 24 hours before, 50% of the total amount of the reservation will be charged. In case of cancellations with less than 24 hours notice or in case of “no show” Aucanada SA will charge 100% of the total green fees. Groups larger than 12 players: Please contact the Director of Aucanada SA for further details regarding the cancellation policy. All players must hold a valid handicap card or certificate (33 for men/ 35 for women) which must be presented at the reception of the Alcanada Golf Club and must comply with the rules and etiquette of the Royal and Ancient Golf Club of St. Andrews and the Royal Spanish Golf Federation as well as the local rules of the Alcanada Golf Club. Players who during their round of golf have to be advised that their game is below the standard required on our course, in the opinion of the Director of Golf, may be asked to leave the course and the TT.OO. will waive in this case the right to claim any refund. Players must pass through reception 30 minutes before their tee time and must be ready on tee 1 at least 10 minutes before their tee time. The Alcanada Golf Club reserves the right to add players up to a maximum of 4 players per tee time. The playing time for a 4-person tee time for 18 holes is 4.5 hours.

In accordance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, SASTRE CIFRE SL informs users of its websites that the personal data collected by the company through the forms on its pages will be included in a file under the responsibility of SASTRE CIFRE SL, in order to facilitate, expedite and fulfil the commitments established between the two parties. Likewise, SASTRE CIFRE SL informs of the possibility of exercising the rights of access, rectification, cancellation and opposition by writing to the address PASSEIG ANGLADA CAMARASSA 39 07470, PORT DE POLLENÇA (ILLES BALEARS). As long as you do not tell us otherwise, we will understand that your data has not been modified, that you agree to notify us of any change and that we have your consent to answer as many queries as you deem appropriate and to send you the information requested.

Likewise, SASTRE CIFRE SL reserves the right to bring any civil or criminal action it deems appropriate for the improper use of its website and contents or for any breach of these conditions. The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their conflicts to arbitration or go to ordinary jurisdiction in accordance with the regulations on jurisdiction and competence in this respect. SASTRE CIFRE SL is domiciled in ILLES BALEARS, Spain.




Data Protection



In compliance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD) and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), SASTRE CIFRE SL informs users that it has proceeded to create a profile on the Social Networks Facebook, Twitter, Google +, Youtube, and Instagram with the main purpose of advertising its products and services.




  The user has a profile on the same social network and has decided to join the page created by SASTRE CIFRE SL, thus showing interest in the information published on the network. By joining our page, you give us your consent to process the personal data published in your profile. The user can access the privacy policies of the Social Network at any time, as well as configure their profile to guarantee their privacy.

SASTRE CIFRE SL has access to and processes the user's public information, especially their contact name. This data is only used within the Social Network itself. They are not incorporated into any file. In relation to the rights of access, rectification, cancellation and opposition, which you have and that can be exercised before SASTRE CIFRE SL, in accordance with the LOPD, you must take into account the following nuances:


– Access: This will be defined by the functionality of the Social Network and the capacity to access the information in the users' profiles.

– Rectification: This can only be satisfied in relation to information that is under the control of SASTRE CIFRE SL, for example, deleting comments posted on the page itself. Normally, this right must be exercised before the Social Network.

– Cancellation and/or Opposition: As in the previous case, this right may only be exercised in relation to information that is under the control of SASTRE CIFRE SL, for example, to stop being linked to the profile. SASTRE CIFRE SL shall carry out the following actions:

– Access to the public information of the profile.

– Publication in the user's profile of all the information already published on the SASTRE CIFRE SL website.

– Sending personal and individual messages through the Social Network channels.

– Updates on the status of the page that will be published on the user's profile. Users can always control their connections, delete content that is no longer of interest to them and restrict who they share their connections with by accessing their privacy settings.




Once the user has joined the SASTRE CIFRE SL website, he/she may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner of the same, hold the copyright and intellectual property rights or have the consent of the third parties concerned. Any publication on the page, whether texts, graphics, photographs, videos, etc. that infringe or are likely to infringe morals, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law, is expressly prohibited. In these cases, SASTRE CIFRE SL reserves the right to immediately remove the content, and may request the permanent blocking of the user. SASTRE CIFRE SL shall not be held responsible for the contents freely published by a user. Users must bear in mind that their publications will be known by other users, and therefore they themselves are primarily responsible for their privacy. The images that may be published on the page will not be stored in any file by SASTRE CIFRE SL, but they will remain on the Social Network.




SASTRE CIFRE SL reserves the right to carry out competitions and promotions, in which the user linked to its page may participate. The terms and conditions of each of these, when the Social Network platform is used for this purpose, will be published on the same. Always complying with the LSSI-CE and any other applicable regulations. The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.




SASTRE CIFRE SL will use the Social Network to advertise its products and services. In any case, if it decides to use your contact details to carry out direct actions of commercial prospecting, it will always be in compliance with the legal requirements of the LOPD and the LSSI-CE. Recommending the SASTRE CIFRE SL website to other users so that they can also enjoy promotions or be informed of its activity shall not be considered advertising. Below is the link to the privacy policy of the Social Network:



Google +: